Automations & integrations

Let the small jobs do themselves.

When a form is sent, an order is paid or a booking is made — email someone, ping Slack, call your system, wait, check a condition. Connect the tools you already use.

Try it free Take the tour

Cloudesk

Four automations for a spa, each with its trigger, steps and runs this week

Real screenshots of automations on a demo spa. The runs come from bookings and enquiries made on its live site.

How it works

Three steps, no surprises

1
Pick a trigger
A form, an order, a booking, a schedule or an incoming webhook.
2
Add the steps
Email, HTTP calls, Slack messages, delays and conditions — in order.
3
Turn it on
Runs are retried if something fails, and you can see every run's history.

The tour

Every tool, up close.

01Set and forget
When something happens, the next step happens by itself.
A booking, a form, an order, a schedule or a webhook can start an automation. Each one shows its trigger, its steps and how it's been running.
- Bookings, forms, orders, schedules and webhooks
- Switch any automation on or off
- Runs this week, at a glance
Cloudesk
02Build it in plain words
When this happens, then do that. No code.
Pick a trigger, add steps — send an email, wait, check a condition, call a webhook or post to Slack — and fill in details from the booking or form.
- Up to 20 steps per automation
- Placeholders like {{trigger.name}}
- Emails only to your team, or the customer who acted
03Every run, logged
See what ran, what's waiting and what failed.
Each run keeps a step-by-step log. Waiting runs pick up where they left off, failed steps retry, and you can test with sample data any time.
- Step-by-step logs
- Automatic retries
- Run now with test data
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