Legal & trust

The fine print, in plain language.

Everything that governs your use of Cloudesk, how we handle data, and how to reach us when something isn't right. Current versions effective 27 October 2026.

• Terms of ServiceThe agreement for using the service: accounts, subscriptions, your content, liability and the law that applies.
• Privacy PolicyWhat personal data we collect, why, how long we keep it, who we share it with and your rights (DPDP Act, GDPR, CCPA).
• Cookie PolicyThe few cookies and browser storage we use — all of them needed for the service to work.
• Refund & Cancellation PolicyThe free trial, cancelling, plan changes, and when money is refunded.
• Partner TermsThe partner program: which customers are yours, commission, holds, payouts and tax, and promotion rules.
• Acceptable Use PolicyWhat you may not use the service for, and what happens if someone does.
• Data Processing AddendumOur commitments when we process personal data on your behalf (GDPR Article 28, DPDP Act).
• Sub-processorsThe outside services that may process data for us, what for, and when each is used.
• Grievance RedressalHow to raise a complaint, our Grievance Officer, and how fast we respond.
• SecurityHow the service protects accounts and data, and how to report a vulnerability.
• ContactHow to reach support, the legal team and the Grievance Officer.